Shipping Policy

Wellrich Lifestyle Private Limited follows a transparent, secure, and accountable shipping process, with products delivered directly to customers across India.

1. Nationwide & In-House Delivery

We provide delivery across India through our in-house shipping system, allowing us to maintain direct control and responsibility over product handling and delivery, while minimizing dependence on external cargo or shipping services.

2. Complete Product Transparency

We maintain 100% transparency throughout the process. Customers have clear visibility of their ordered product, including its identity, size, quantity, weight, packaging, and order details.

All product authentication and validation are carried out directly by Wellrich Lifestyle Private Limited. Customers can contact our Customer Care team directly for any verification, clarification, or concern.

3. Secure Multi-Layer Sealing

Every shipment is protected through four levels of sealing:

* This system helps prevent and identify unauthorized opening, alteration, duplication, or tampering.

4. Package Inspection & Rejection

Customers should inspect the package upon delivery. If the package is opened, damaged, tampered with, or any seal is broken, the customer may reject the package where delivery conditions permit and should immediately contact Customer Care.

Photographs or videos may be requested for verification and investigation.

5. Shipping Charges

6. Customer Support

Customers can directly contact Wellrich Lifestyle Private Limited regarding:

• Order and delivery status
• Product authentication
• Packaging or sealing concerns
• Damaged or tampered packages
• Any shipping-related clarification

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Our Commitment

Our in-house shipping and transparent processes are designed to provide maximum product visibility, security, and direct accountability, ensuring that customers receive the product they ordered in its properly authenticated and sealed condition.